Re-imagining hybrid workplace operations around human connection and smart space utilization.
Executive Summary (Quick Scan)
The Challenge
Post-pandemic return to office created ghost towns on Mondays and overcrowded Fridays, with employees frustrated by invisible teammate schedules and unused booked desks.
The Solution
Created a social-first hybrid workplace platform featuring interactive vector floorplans, 'Who's In Today' team coordination, and auto-release desk policies.
The Impact
85% improvement in space utilization, 2x booking speed, and 98% enterprise adoption rate in month one.
- Alex R. (Product Lead) · Desk D-02
- Sarah M. (UX) · Desk D-03
- Elena K. · Working Remote
01 · The Context & Domain Friction
AmazeOffice is an enterprise workplace management SaaS platform designed for tech organizations transitioning to flexible hybrid work models.
It combines interactive desk booking, smart meeting room management, visitor registration, and real-time floor utilization heatmaps.
02 · Problem Space & Conflicting Mental Models
Employees refused to use legacy desk-booking apps because they lacked context: people didn't care about a desk number; they cared about sitting near their team.
Ghost Bookings
30% of reserved desks sat empty because employees changed plans without canceling.
Zero Team Proximity Insight
No way to know if collaborators were coming to the office before commuting.
Wasteful Real Estate Spend
Facility heads lacked accurate occupancy data to resize office leases.
User Personas Mapped
Core Goal: Come to the office on days my team is there and sit next to them.
Major Friction: Commutes 1.5 hours only to find teammates working from home.
Core Goal: Right-size office floors and reduce wasted utilities.
Major Friction: Zero accurate data on peak vs. dead days.
03 · Discovery & UX Principles
Discovery Inquiry
Surveyed 120+ hybrid employees across 3 companies and ran diary studies of weekly office attendance decision factors.
Key Insights
The office is no longer a factory floor; it is a collaboration hub. The primary motivator for coming in is social alignment.
Design Principles
- •Social First: Surface people before furniture.
- •Frictionless Booking: Book a desk in under 10 seconds.
- •Automatic Space Reclamation: Auto-release ghost bookings without shaming users.
04 · Core Feature Iterations & Trade-Offs
Real product decisions showing what failed in early testing and how we solved it.
Social Proximity Widget on Dashboard
Employees had to search colleague names one-by-one to see their seating location.
Added a 'Teammates In Office Today' carousel with one-click 'Book Desk Nearby'.
40% increase in collaborative group bookings.
30-Minute Grace Period Auto-Release
Desks remained blocked all day when employees failed to show up.
Introduced subtle push notifications asking to confirm check-in, auto-releasing unconfirmed desks after 30 minutes.
Reclaimed 28% previously wasted desk capacity for walk-in employees.
05 · Design System & Scalability
AmazeSpace Design Tokens
Fluid micro-interaction system with color-coded occupancy states (Available, Reserved, Occupied, Blocked) and clean SVG floorplan rendering.
06 · Business & User Impact
"Transformed hybrid work into an engaging, collaborative community experience."
AmazeOffice was successfully adopted by enterprise campuses, enabling corporate real estate leaders to optimize floor leases while boosting team morale and in-person collaboration.
07 · Retrospective & What I'd Do Differently
"Early versions loaded complex vector floorplans that strained older mobile devices on cellular networks. In subsequent sprints, we optimized SVG layer rendering and implemented tile-based caching, which cut initial floorplan load time by 70%."